Terms & Conditions

Thank you for choosing to use www.sarahhollier.com Please read these terms & conditions carefully. You will be asked to expressly agree to these terms & conditions before you place an order for products from our website.

In these terms & conditions, “we” means Sarah Hollier and “us” and “our” will be construed accordingly); and “you” means our customer or potential customer for products (and “your” will be construed accordingly).

Terms of Use

These terms of use govern your use of our website; by using our website, you accept these terms of use in full. If you disagree with these terms of use or any part of these terms of use, you must not use our website.

If you register with our website we will ask you to expressly agree to these terms of use.

Our website uses cookies. By using our website and agreeing to these terms of use, you consent to our use of cookies in accordance with the terms detailed in our privacy policy.

Unless otherwise stated, we own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved.

You must not:

(a) republish material from this website (including republication on another website);

(b) sell, rent or sub-license material from the website;

(c) show any material from the website in public;

(d) reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;

(e) edit or otherwise modify any material on the website; or

(f) redistribute material from this website except for content specifically and expressly made available

for redistribution (such as our newsletter).

Acceptable use

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent.

Products

The advertising of products on our website constitutes an “invitation to treat” - not a contractual offer.

The purchase of products via our website will be subject to our terms of sale

We will ask you to agree to our terms & conditions each time you purchase a product or products via our website.

Without prejudice to our other rights under these terms of use, if you breach these terms of use in any way, or if we reasonably suspect that you have breached these terms of use in any way, we may:

(a) send you one or more formal warnings;

(b) temporarily suspend your access to the website;

(c) permanently prohibit you from accessing the website;

(d) block computers using your IP address from accessing the website;

(e) contact your internet services provider and request that they block your access to the website;

(f) bring court proceedings against you for breach of contract or otherwise; and/or

(g) suspend and/or delete your account with the website.

(h) We may revise these terms of use from time-to-time without prior notice. Please check this page regularly to ensure you are familiar with the current version.

(i) We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms of use

without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms of use.

These terms of use are for the benefit of you and us, and are not intended to benefit any third party or be enforceable by any third party. The exercise of our and your rights in relation to these terms of use is not subject to the consent of any third party.

These terms of use, together with our privacy policy, constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.

At any given time information posted on our website may be subject to inaccuracy or may be out of date. All content provided on the site is subject to change without prior notice.

Law and jurisdiction

These terms of use will be governed by and construed in accordance with the laws of England, Scotland and Wales.

Our registered address is:

The Old Barn Farmhouse 
45 The Street 
Kettlestone 
Norfolk 
NR21 0JB

UK VAT Registration Number 151 3221 59

You can contact us by email sarah@sarahollier.com.

Terms of Sale

The advertising of products on our website constitutes an “invitation to treat”; and your order for products constitutes a contractual offer. Once you have selected your preferred method of delivery, confirmed your order and we have sent you an order confirmation on receipt of payment, your order will become a binding contract.

Prices for products are quoted on our website. In addition to the price of the products, you will have to pay a delivery charge, which will be as stated when you pay for the product.

Payment must be made upon the submission of your order. We may withhold the products and/or cancel the contract between us if the price is not received from you in full in cleared funds.

The prices on the website include all value added taxes (where applicable).

Payment for all products must be made by any method detailed on the website from time to time.

Prices for products are liable to change at any time, but changes will not affect contracts which have come into force. We reserve the right to withdraw any products from the site at any time and/or remove or edit any materials or content, therefore, prices and availability of goods are subject to change without notice.

Non-acceptance of an order by us will occur in circumstances whereby we identify a pricing or product description error; the ordered product is out of stock or unavailable; or if we are unable to obtain authorisation for your payment. We reserve the right to cancel your order without liability. In such circumstances we shall let you know as soon as possible.

You are legally capable of entering into binding contracts, and you have full authority, power and capacity to agree to these terms of sale.

You are responsible for ensuring that all the information provided in your order is accurate and complete and are able to accept delivery of the products.

We will arrange for the products to be delivered to the address for delivery indicated in your order. Please ensure that if you have ordered an item or items of furniture that there is adequate room to take furniture through doorways and through any restricted passages, stairs or turns. All dimensions are stated clearly on our website under each product description.

You have the right to cancel your order with us at any time before you are in receipt of the product(s) you have ordered and at any time within 14 working days after the day you received the relevant product or products to receive a full refund excluding delivery charges by contacting us on 07730 981894.

If you cancel a contract on this basis, you must promptly return the products to us, in the same condition in which you received them.

If you cancel a contract and are entitled to a refund, we will usually refund any money received from you using the same method originally used by you to pay for your purchase. We will process the refund due to you as soon as possible and, in any event, within 30 days of the day we received your valid notice of cancellation.

International customers are responsible for all applicable duties and taxes. Please check with your local customs office for detailed information. Customs, import duties and local taxes are assessed when the package arrives in your country. These additional fees, where applicable, are the responsibility of the recipient.  Sarah Hollier cannot be held liable for any returned items that fail to arrive. Sarah Hollier will not be liable for any customs or duties charges incurred when returning goods.

Please note: All sale items are non-refundable. This does not affect your statutory rights.

We will treat all your personal information that we collect in connection with your order in accordance with the terms of our privacy policy; use of our website will be subject to our website terms of use